Support
Welcome To Stress Free IT Support
Ticket Portal
If you're new, click Sign Up, enter your work email and info, then click Sign Up. Once logged in, you can create, update or review tickets. https://ets.myportallogin.com/
Email us at help@stressfreeit.com to automatically open a ticket and receive a confirmation with details. Include your issue and any relevant information.
Phone
Call us at (937) 535-4300. For after-hours assistance, leave a detailed voicemail, and we’ll return your call promptly.
Submitting A Ticket
Our ticketing system ensures clear communication by keeping you updated on your ticket’s progress until resolution. You’ll receive email updates and can easily add information by replying to those emails—your responses will automatically attach to the open ticket in our system. Providing detailed information, such as URLs or screenshots, helps us resolve issues more efficiently.
You’ll interact directly with our local help desk technical support team and they’ll work to resolve your issue as quickly as possible using remote control tools or dispatch someone to go onsite when required.
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