Our Clients Speak (October 2021)

Expedient Technology Solutions Stress Free IT® client survey responses for October 2021.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience. Our team members will do all they can to make your IT Stress Free. Managed IT Services are only as good as the people providing those services.

• Thank you!!!!
• Thank you!
• Appreciated Michael’s assistance solving the problem with my scanner
• Great job, completed quickly
• Great as usual!
• Roger, thanks so much!!!
• As always, thank you!
• Thank you for the notification that I got a spam message that looked like it was from my boss and for taking the extra step of blocking that sender.
• As always, helpful and efficient in the process. Thanks
• Woot!
• Thanks so much!!!
• above and beyond, give Roger the weekend!
• Thank you for the quick response, Justin!!
• Thank you!
• Great job, thank you Tom!!!
• Thank you for the link to the recommended application! 😊
• Thank you for getting this taken care of
• I do appreciate the quick service and calling back when you say you will. That’s terrific.
• Responding to the original ticket quickly and resolved with no issues.
• Thank you! Very fast response to resolve issue!!
• Great dude, great service. Very much appreciate it!
• Thank you!
• Thank you for the assistance on my website issue
• Muchas Gracias!
• Very quick and thorough. Thank you!
• Old PC to new laptop transition along with docking station was performed quickly and was done to my specifications. Thanks Expedient Crew!
• Thanks for getting Great Plains set up on my system.
• thanks for the follow thru on this
• Thanks for your help 😊
• Quick response and fix to my issue! Thanks again.
• Thanks for getting this fixed.
• As always, stress free!
• Jacoby did a great job, not only helping me to install my driver, but making sure I could then successfully connect to the label printer. Thanks for the great work!
• Thanks Jacoby!
• Jacoby is awesome as usual!
• Both Eli and Michael did a fantastic job in fixing my adobe issues.
• Thanks
• Thank you for your help!
• Thanks so much for getting our new user set up so quickly to scan from the printer to her email. They scan everything in accounting if it isn’t already a PDF, so this was a ‘must have’ for her. Thanks again!
• Garrett and Justin, Thanks for all of your help in attempting to get into the 1Password account. I’ll start another ticket if I need help once 1Password recovers our account. Thanks.
• Thank you
• All is in order now and tested too.
• Everyone I worked with was very helpful and efficient. I had an excellent experience all around.
• Expedient (sorry can’t recall my tech support person’s name), but he solved a very complicated problem. Without his help I would have had not access to e-mails or any wifi while out of town! Thank you!!!!!
• Thanks for all of your help with this issue
• Thanks for getting me set up to make edits & deletions in the accounts payable email folder.
• Thank you!!
• Thank you!
• Thank you very much!
• Thank you very much!
• Very helpful and fixed my issued in no time thanks
• Staff regularly followed up when I was unavailable and as usual, assistance maintains high quality and personable service.
• Thank you, Jordan!
• Lightning fast!
• The person who helped me was super nice and very, very helpful. 10/10 give this guy a raise
• Michael did all he could to help us.
• Great job Austin
• Very fast and helped set up my co-worker too. Great service from Michael!
• Jordon was very professional and handled the problem quickly. I’m very satisfied!
• The 1st in-person orientation with ETS went well. Jake was prompt and professional. Thank you!
• Jacoby was knowledgeable, patient, and easy to work with on bringing my archaic desktop to life. The overall experience was positive. Thanks!
• Roger did a great job in helping figure out my computer
• Thanks so much for your quick help!
• Great immediate help that quickly resolved the issue
• Very fast and helpful
• Thank you!
• THANK YOU!
• Andrew got right on it and took care of the issue!
• Thanks for the quick fix!
• Very quick and friendly. Great job!
• Thanks so much to Justin and Jake!!
• Thanks for the prompt response!
• Thank you Michael
• Friendly service, working around my schedule. Thanks!
• Great as usual.
• Andrew was great!
• AWESOME service!!
• Outstanding service from Jacoby
• Clay was helpful in navigating a situation we needed help with and had no expertise to handle internally.
• Joe was fantastic and very patient with me.
• Updates have finally been made – thank you!
• Thanks Josh
• Great service as always. Thanks Andrew and Michael!
• Thank you so much Andrew for all your help this morning!!!!!!!
• Thanks
• Employee was very helpful!
• Thanks for all your help!
• Very helpful and good with workarounds
• Great help today and quick resolution of problem!
• I always appreciate your guy’s help and helping me get back to work! Thank you very much!
• Fixed my issue quickly I was happy that I didn’t have to hold long to talk to someone or have to leave a message. Thanks!
• Thank you!!
• Each member of your team that I spoke with was very helpful and thorough in trying to help fix my issues, I greatly appreciate all of the help and concern with my issue! I am thankful to know I have back up for any issues I can’t figure out!
• Super duper service. Fixed it fast!
• Thanks!!!!!
• I enjoyed working with the staff at expedient. They were kind and very professional. They also worked hard to resolve my issue.
• Had an issue at 7 am on a Monday morning and Jacoby had me up and running by 7:03 am. No time for a nap or coffee… thanks Jacoby!
• Jacoby is consistently great to work with.
• SYSTEM IS NOW WORKING GREAT THANKS FOR YOUR HELP.
• Great customer service!
• Thank you so much for helping me today!
• Thanks
• Andrew was immensely helpful and patient in correcting my iPhone conversion issues. Thanks again Andrew!
• Had a great experience – Andrew helped me out a lot. Very appreciated!
• Joe did an outstanding job and got me back up and running. Always a pleasure to work with the support team.
• Great job helping me, thanks!!
• Thanks
• Great service
• The tech was very helpful
• Issue has not reappeared
• Everyone at Expedient goes above and beyond to help. Andrew was no exception in this case. I’ve spoken to him numerous times and he is fantastic.
• Thanks for the help.
• Thanks for the fast response. I’m all good to go.
• As usual – these guys are great! They keep going until the problem is resolved.
• Eli was very efficient and helpful
• TYLER did an awesome job and great to work with
• was able to get the problem repaired quickly.
• Thank you!

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!

Managed Service Providers of

• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.