Our Clients Speak (November 2021)

Expedient Technology Solutions Stress Free IT® client survey responses for November 2021.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.

• Thank you!!!
• Very helpful
• Thank you, Joe
• Good job, thanks for the prompt response!
• Thank you!
• I can print again, thanks
• Thank you, Michael!
• Drew got me set up with DUO on my laptop, iPhone, & iPad with no issues. Drew speaks clearly and got me through the steps in no time flat. Everyone I’ve ever had to work with at Expedient Tech has been great. Thanks guys!
• Thanks again! Enjoy the rest of your week…
• The reset password was not working, so Jordon worked with me in establishing a new p/w for reset. All works well, thank you Jordon.
• Jordon was very helpful and quick to resolve my issue.
• very polite and quick to assist
• Thanks for getting this set up so quickly!
• A technician was in regular contact and as always, provided excellent professional support.
• You tried hard! Thanks!
• Justin did an excellent job – thank you!
• Thank you
• Thanks for your fast resolution to our QB update
• Always a pleasure. Thanks for the quick turnaround.
• Joe was extremely helpful throughout this entire process and was able to get this error cleared so I can work remotely.
• Thank you for all the time you took with this. I appreciate the follow through.
• Eli has been awesome. Everyone at Expedient has had to deal with this problem since April. Outstanding job. Thank you so much
• This has made it so much easier to schedule meetings.
• Amazing job
• THANK YOU!
• as always, my issue was resolved quickly and professionally. Thank you
• Thank you!
• Thanks Joe
• Super quick and efficient!
• Thanks for getting me set up to edit the address list
• Jordon did a great job. Thank you for the quick response
• Thank you for your patience, Andrew!
• Thanks for the help.
• Great to work with! Thank you!
• It appears to be working a lot better.
• Andrew worked very hard to fix the issue but the Canon printer doesn’t want to cooperate, but it wasn’t due to any lack of effort on his part
• Jordan was very speedy and helpful! He was able to explain the situation so I could understand and relay to my coworkers. Thank you, Jordan!!
• Always appreciate the help. Thank you
• Roger, Thanks for explaining this to me.
• Thank you so much, Roger, for working with me this morning! What patience.  Thanks again!
• You all are always so wonderful! 😊 Thank you!
• Thank you, Joe!
• Thank you for the quick resolution to resetting my p/w
• Eli helped asap and he went over and above for all request
• We followed your suggestion and found the device to re-boot the pager to the network. Thanks for all your help
• Jake was great and helped us with installing the agents and also helped a couple staff install printers and fix their sound. Thank you.
• Thanks for the quick response!
• Justin was extremely patient and helpful, and I managed to learn things outside of the issue we were working on.
• Very helpful and patient, when there was items after the call, he said he was going to do. He called and followed up to let me know about those things
• Excellent job. Tell Joe Thank you!
• I appreciate Jacoby’s ongoing help and patience in getting this issue resolved!
• Jordan is a trooper. He did not give up. Thank you
• Michael was prompt and fixed my problem…plus he trained me what to do in the future when updates occur. Thank you!
• The young man did everything I asked from him. He was very helpful
• Jordon gave great service and assistance to my technical needs
• Jordon went way above and beyond to get our Firewall, wireless access points and VPN set up at our new office location. He was fast and very responsive!
• He did an awesome job getting me set-up and back up and running quickly. Thanks for all you do for us!
• Your team does a great job every time I call and need IT Support! Way to go!!!
• Thanks for the help connecting to Wifi at our remote site
• Fast response and fast resolution! WOW
• Very fast process. Thanks
• A HUGE thank you to Eli for all of his help getting this completed!!
• Both Joe and Jordon helped me with this issue. They did a great job and got the folder I needed onto the plotter. Thank you so much!!
• Great team! Very professional with no complaints. The man over the phone did everything he could!
• Excellent service again
• Michael got me up and running quickly. He’s always knowledgeable, concise, and efficient – thank you!
• Thank you, Michael, you did a great job!
• Could not access any copier at our office to print documents. Eli made the proper fix!
• I had two phishing emails that I submitted and one was confirmed.
• Fast and helpful!
• Jacoby had me set up with FortiClient in just a few minutes.
• Always impressed! Thanks Jordon!
• Always so wonderful 😊
• Roger is awesome. So very polite and very helpful. Great customer service! Solved my issue with my email very quickly.
• Always great support, thank you!
• Excellent experience! Very helpful technician! He was VERY helpful and friendly.
• Thank you.
• Thank you!!
• Andrew was very helpful. Definitely appreciate the service.
• The Team did an Awesome Job. They recovered my files, set up my OneDrive and also a backup drive that’s on the computer to auto backup.  A stellar job in all!!
• Thank you so much! Always so friendly and helpful!
• Excellent service! Very professional!
• quickly researched an issue not seen before by tech and provided understandable information back to me.
• Jacoby is very patient with a non tech person. He got the stubborn laptop connected to internet and I was working and up to speed. Thank you Much!
• Great job and thank you!
• Thank you for the quick response!
• You rock
• Support Tech Patrick made sure to contact us with email and phone quickly and was easy to reach again.
• AWESOME!!! Jake was tremendous! Very much appreciate the personalized service.
• Very helpful and very nice.
• Thank you, Roger for all of your help
• Quick and easy…thanks Roger!
• very helpful and patient thanks resolved very quickly, thanks
• Very quick phone call response to initial email request. Will check back on date listed in follow up to see if update works.
• He took care of it!
• Awesome…thank you!!
• Very quick turn around
• Awesome, friendly and fast!
• I’m very glad that we got this worked out. Thank you for the help.
• Figured out the issue. Thanks!
• Andrew did a great job in helping to clear out the stuck print job for our plotter printer.
• Joe was amazing!!
• So fast and efficient! Thanks!!!
• Thank you, Eli!
• Fabulous response time and solution. Thanks.
• Expedient saved my life and my job! Thanks Expedient!
• Thank you!
• Thanks for all of the help!
• Tnx Guys
• Great assistance – thank you very much!
• Jacoby always goes above and beyond for us!!!!
• Thanks for all of your help with the fax issue.
• Joe always does a great job in finding the solution to get me back up and running in a timely manner.
• Answered right away and took care of the problem on the spot.
• Thank you, Joe!
• As always, On Time and On Point! Thanks again.

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!

Cybersecurity focused Managed Service Providers of

• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.