Our Clients Speak (September 2021)

Expedient Technology Solutions Stress Free IT® client survey responses for September 2021.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.

• Thank you so much for your help with this. As always, you guys are the best! I usually mark Very Satisfied, because I am always very satisfied! But truth is Wow! is a better response – you all have never failed to fix my IT problems. That’s pretty Wow!
• Thank you Jacoby and Pat!
• You all worked really hard on this one, thank you for all you do!
• Great service Thanks!
• As always…thank you.
• He was very patient with our situation considering the lack of information we were able to give him to help solve the issue.
• Very knowledgeable, prompt and helpful
• Joe was very helpful
• Got it done! Thank you.
• Justin is awesome!
• Josh was great and very patient with my issue! Thank you
• Great work, thank you!
• Quick response. Researched past ticket to resolve issue. Friendly, patient and helpful. THANK YOU!!! 🙂
• Thanks Jake!!
• Michael was helpful in getting my printer back installed.
• Thank you! 😊
• Great job Jordan and Michael! We have a very weird printer configuration here with confusing names and locations. Sorted it out and I have access to the printers I need. Thanks guys!
• Great job, as always, Pat!!
• I know this program was all new to Justin. But he worked through the learning curve and we got it resolved. Thanks!
• Great job, per usual. Made an effort to track me down. Much appreciated.
• Great job by Joe!
• Thanks!!
• I am so thankful for all the work that you do! Being able to reach out with my IT needs truly helps me do my job so much more efficiently! Thank you!
• Perfect! Thanks Jacoby – you are awesome 😉
• Jacoby was great.
• Thank you
• Thank you
• Great help!
• Quick and easy solution. Less than 5 minutes on the phone. Thank you.
• Great as always! Thank you. Joe was great – we were able to resolve the issue quickly. Thanks – great job Joe!
• Thank you
• Went over and above to find a solution for this problem. Thank you.
• Thank you!
• Thanks for the quick response!
• My problem was fixed immediately which I appreciate very much Thanks
• Response was in a timely manner and worked through the problem quickly
• Thank you!
• Appreciate the call backs to inform me of the progress of matter.
• They got it going again and I am very grateful!
• Thanks for the help!
• Was very complicated but nailed it! Thanks 😊
• Thank you, Jacoby!
• Roger was very helpful
• Thanks again…have a great rest of your week!
• Great service!
• Thank you so much!
• Andrew is always a pleasure to work with and solved my issue.
• Quick call back and quick resolution to the issue, nice job!
• Thank you all for being persistent and continuing to reach out to staff that do not reply. This is very appreciated
• Thank you, Jordon! You are the best.
• Thank you for managing the Microsoft accounts this is such a relief and takes a big burden off of me. Greatly appreciated!
• Thanks
• Jacoby is the man! Always there for me! Thanks
• Smooth as silk
• no issues so far!
• He did an excellent job. I’m up and running again! Thank you!!
• Great support
• Received new laptop today
• Awesome job everything is working great. Thank you all
• Thx guys
• very helpful and did an excellent job despite the wrong information I provided him. Thank you, great service
• Jordon, Thanks for your help! So glad we got through this one!
• Thank you. He figured out my connection issues.
• ETS, I am very happy with the process we have going for the Phish Alerts that get sent to me from the KnowBe4 Phish Alert link on our folks Outlook ribbon. Thank you very much
• Thanks again! Have a great weekend…
• Thanks
• awesome job, helped with everything I needed!
• I was dizzy trying to follow Michaels changes, and thankful I didn’t have to spend days trying to figure it out.
• Very helpful
• Great job, Jordon!
• So awesome! Thanks for fixing my Monday 😊
• Roger is wonderful to work with!!!
• Excellent service, problem solved within minutes
• Thank you!
• The tech quickly resolved my issue I experienced as we are implementing new cyber security policies.
• Thanks for the help!
• Thank you very much for fixing this for me!!
• Always taken care of! Justin did a great job!
• Thanks!
• Thanks Jacoby 😊
• Great Service. Tyler had the issue resolved in a very timely manner. Thank you, Tyler. 🙂
• thanks for your help
• Fast and easy great job
• Thanks Jordan
• Thank you
• Thanks!
• Thanks Jacoby
• Thanks for your help
• Fast and easy! Great job
• Thanks, Jordan
• Thank you
• Tom was great!
• Thank you!
• Thank you very much!
• Thanks so much for all of the hard work fixing the issue!
• Jordon is the best!!!! Thank you!
• QUICK – thank you!
• Justin was so helpful and patient with every issue that came up, despite it taking a few weeks to get everything sorted out. Woohoo! Thanks again!!
• Thank you!
• Thank you!
• Wait what? That service was so fast I almost missed! Thanks!! 😉
• Did not just fix my issue, but also provided explanation as to what was going on.
• Jordan is the best! Thank you for getting me quickly back in business.
• Great service!
• Thank you
• Roger stuck with one and was able to overcome issues that continued to develop. Job well done, thanks Roger!
• Once again, very helpful, professional and fast!
• The technician was very helpful and patient.
• Justin was very nice to work with
• Great job
• Thank you – problem solved!
• Thanks for getting my Teams app back up & running properly.
• Extremely helpful! Explained my issue using simple but descriptive analogy to help me understand the issue.
• Always a great experience!!
• Very diligent, thanks
• Quick response and complete solution, Thanks!
• Very patient with me and resolved all issues. Thank you!
• Thank you for the quick help!
• Amazing help for an obscure and difficult program.
• Jason went above and beyond! THANK YOU!
• Got it fixed very quickly
• I’m always stress free with ETS, LLC. You can thank me for your next advertising slogan. Eli did a wonderful job. Thank you
• I got reconnected, thanks.
• Technician called soon after my email and was able to get the problem repaired quickly.
• Thank you!

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!

Managed Service Providers of

• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.