Our Clients Speak (October 2020)

Expedient Technology Solutions Stress Free IT® client survey responses for September 2020.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.

• You guys are great! Thanks for all you do.
• Appreciate the fast response
• Fast reply. Thank you!
• As Usual, Your Team Rocks!!!
• Thanks
• Thanks
• Justin was very quick and helpful in getting the printer added to our network. He made sure I knew the steps to help everyone else add the printer to their PC. Thankyou!!
• GREAT JOB!
• Thanks for going the extra mile.
• Thanks for the support.
• Roger was a great help. He even went the extra step and contacted Dell to see about having a dock replaced. Thank you
• Excellent support and assistance as always
• Justin was fast, friendly & efficient
• Thanks for getting my Adobe Pro & scanner back up & running. I use both every day, so really appreciate your support.
• Very fast answer
• thanks for making this change
• Thanks for getting my new laptop set up!
• Everyone who helped was quick to respond.
• Easy easy easy
• Thanks for the help
• Joe is always great to work with….. and willing to help with any questions I may have. Shout out to your entire team!
• Roger did a great job keeping me informed and diligently working to find a solution. His efforts are greatly appreciated
• Thank you!
• solved my issue quickly….as always thanks and WOW!!!
• Cole was great. He had to troubleshoot, but we figured it out in under 30 minutes. Thx.
• Excellent job, went above and beyond what was required to fix this issue. Thank You!
• Thanks so much for the effort on this. It is very much appreciated!
• Thank you!
• Appreciate the quick response!
• Very helpful!
• Thanks for all your help with this!
• Eli and Michael stuck through and got it finished. Thank you.
• Setup was completed
• Clay was very informative and help me understand what occurred and explained additional steps to be taken.
• Thank you. I have tested and it works
• Thanks!
• Quick and solved my problem, courteous as always! Thank you!
• Roger was extremely helpful and solved my issue with Teams. Thanks again Roger!
• Called in was relieved when Jacoby answered, problem solved within 3 minutes. Excellent customer service!
• Joe is always spot on
• Great work, thanks for your help!
• Elaine was very helpful in resolving this issue!
• Outstanding Job !
• Elaine did a tremendous job helping me fix my computer problem!!
• Lots of moving parts. Thanks for your help!
• Very pleased with the speed and service received. The gentleman that delivered and help setup the laptop did a fantastic job.
• Thank you. Jacoby worked long and hard on this problem. He went above and beyond and I am very grateful for his diligence.
• Roger is awesome. He cares and it comes across every time he picks up the phone. He gets right to the point because he knows time is critical and he follows up not leaving you wondering. Thanks Roger.
• Roger was great today getting the remote access to my new computer set up. He was also a big help yesterday when my keyboard and mouse stopped working. Thanks Roger!!!!
• Thx for the assistance
• Always great service
• Always appreciate the help with my computer. Thank you.
• Outstanding Job.
• Excellent as always
• Jordan is great and always a pleasure to work with!
• The technician was A1, completed the task without a hitch….thanks
• Tom handled the issue with Outlook / Emailtopia quickly. Great service, especially considering I called after normal work hours (10:00 pm).
• Thanks!
• Thanks for all the time spent on this!!
• Thanks for checking!
• Thank you for getting this done so quickly, Michael! Much appreciated!
• Roger was a big help
• Thank you!
• Jordon was very helpful, resolved the issue, and explained the process of the solution in understandable terms.
• Quick Response
• Hopefully this was the easiest ticket you had to deal with all day. Thanks!
• Quick friendly help
• So helpful and responsive! Great experience. Also a week or so I called and spoke with Tom (I think that was his name, or whoever was on call that Sunday) and he worked with me for an hour and a half to solve my issue. He did not give up! You all are a great team!
• As always, Jordon was extremely helpful, friendly and fixed my computer issue very quickly! Thanks so much!!
• Always a great response
• Fast and fairly painless
• Roger was quick and friendly!
• Love your team!
• Fixed the update issue and also helped out with the speed of my computer. Thank you!
• Thank you Elaine!
• Michael did an outstanding job in identifying the issue quickly and getting me back to work. Thank you
• We love Cole here!
• Elaine was a big help…Thank you!!
• Y’all are always very responsive and helpful
• JOE IS AWESOME
• Roger is great!
• Perfect help!
• Thank you but now I need more help with 2 more printers when you are open. Thanks!
• Elaine did an awesome job assisting me with my computer issues this morning!!!
• Roger came to the rescue. Thank you!
• **FIREWORKS**
• Everyone was very helpful getting a new hard drive for my laptop and getting everything transferred back to my computer. Job well done.
• Great job!
• Sorry to call so early, I really appreciate the help!
• Always appreciate the help. Thanks
• Thank you!
• Fast turnaround and service! Awesome as usual 🙂
• Thanks!
• Quick to respond the problem and was able to resolve the issue quickly.
• Elaine saved the day.
• Thank you for taking the time that was needed to get the issue fixed!!
• Elaine was quick, expedient, and problem solved without hesitation.
• Everything was installed and I am very appreciative of the new system. Thank you
• Thank you!
• Thanks for all of your help
• Jordon made my Monday morning
• Joe was excellent. Very professional and helpful.
• Nice one!!
• Jacoby is awesome as always and always is so helpful even when it’s operator error
• Elaine is the best! Thank you
• Thank you for your assistance with this matter, I did not click on the link and the email has been deleted. Your fast response is always appreciated.
• Jordon was very helpful and patient in walking me through the download and connecting my personal and work computers.
• As always…thank you.
• The person that helped me was so patient and kind with this old man. He was very professional, knowledgeable and courteous. Thanks for a job well done.
• Immediate response! Thank you!
• Quick and easy! Thanks Jordan.

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300.

Managed Service Providers of

• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed IT Cybersecurity
• Stress Free IT® Managed Cloud Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. We’ll do all we can to make your IT Stress Free.