Our Clients Speak (November 2020)

Expedient Technology Solutions Stress Free IT® client survey responses for November 2020.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.  

• Thanks so much.
• Retrieving this file was a life saver. Thank you!
• Jacoby is the MAN!!!!
• Thanks, Joe.
• Quickly resolved my issue. Thanks
• Justin was awesome and very helpful
• I tested this out & my secure printing is working perfectly from my new laptop at the office now. Thanks!! 
• Very helpful and ready to make things happen. 
• super fast and did a great job 
• Support tech was very friendly and knowledgeable, had me back up and running in no time. Thanks 
• Thank you, I was at a loss with both our IT guy and the Facilities manager out. 
• Jordan is amazing as always! 
• The lady that assisted me was very helpful and patient. Thank you!! 
• Excellent customer service 
• Awesome Job! Very knowledgeable of the situation and was resolved quickly! 
• Thank you!
• All good!! Thanks
• Thank you for your help.
• Your team is always very helpful and kind.  Thank you for that!!
• Have access.  Thank you.
• Justin was exceptional! Worked through multiple possible fixes and stayed with it until he found out the clock was actually the issue. All up and running great now. Outstanding work as always! 
• Thank you for taking the time to trouble shoot the issue with me, the service was great and the operator was patient with me.
• Thanks for handling
• VERY APPREACIATIVE OF THE ASSISTANCE IN FINDING MY MISSING DRIVE I HAVE A BUNCH OF VALUABLE DOCUMENTS ON THIS DRIVE AND WAS IN PANIC MODE WHEN I SAW IT HAD DISAPPEARED!
• Fixed very quickly
• for the moment it seems to be connecting. Thanks!
• Elaine is great and fast
• Very kind and helpful, as always.
• Thank you
• I appreciate the quick response and clear description of what occurred.  Thank you Austin!
• Thanks for an awesome job. WOW
• Was setup just how I wanted, thank you
• I was told this went very smoothly!
• Tell Jordan – Thank you!
• Awesome Service! Thank you
• This could have been a way bigger problem but you guys knocked this one out of the park!
• Thank you for having this set up as quickly as you did!
• You guys are awesome, I am very happy with how this was taken care of.
• Turned out to be Microsoft’s issue. But it was a very well handled diagnosis.
• Taken care of Swiftly as always. Thank you!
• Did a great job!!
• Professional and excellent service as always 
• Patrick and Jacoby are just phenomenal! Fantastic knowledge, customer interaction and clearly very good at what they do. They also care too which makes a big difference. I am dealing with so many different businesses at the moment and the customer experience is awful, they just say because of Covid we’re behind etc etc.  Not these guys, good customer service is hard to find. I might even break my computer just to give them a call !! 
• Thank you!
• Awesome …. Like always. Always so willing to help. Enjoy your week. 
• Very good experience.
• Elaine was so helpful…glad it’s set up now. Thanks Elaine! 
• Jacoby gave me some suggestions and I will test this out next week when I send this group my weekly email. 
• Very fast service!
• Always kind and knowledgeable
• Very nice, very quick. Excellent service!
• Jacoby was helpful, patient and knowledgeable.  Thank you.
• Thank you for the quick response!
• Always pleasant, professional, and resolve the issue! Thank you. 
• Excellent
• Justin did a great job getting me connected remotely ~ I appreciate his follow up and professionalism. 
• You all are seriously wonderful!
• Roger once again saves my life! You are a HUGE rockstar in my book! 
• Everything seems to be working still. Thank you!
• Cable change has shown no problem after testing
• Re-installing the App seems to have solved the issue.
• Thanks
• Great job and made quick work of it. Thanks
• Awesome response
• Thanks for your help
• Patrick is amazing and much appreciated! Thanks!
• You people are awesome. Thank you
• As always, “Stress Free” computing prevails! Great job.
• Thank you!
• Very helpful and swift to take action and got results.
• Jacoby is the best! Always gets it right the first time! Thank you as always 😊
• Excellent teaching!
• Jacoby is always the king!
• Jacoby is amazing
• Elaine was very helpful & professional & solved the problem!
• Joe was the best!
• Did great
• Fast!
• Justin solved my problem easily, he clearly understood the issue, and had the fix. Great work. 
• Always great service
• The computers WiFi driver has not gone down again since last week. Thanks! 
• Very efficient service.
• The missing emails have come through as well as her new ones. Seems to be working well now. Thank you 
• I am back online, thank you
• A quick fix from the expert. Thank you.
• Thank you!
• Thank you!
• Roger was very helpful and fixed the password problem.

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300.

Managed Service Providers of

• Stress Free IT® Managed IT Support & Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed IT Cybersecurity
• Stress Free IT® Managed Cloud Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. We’ll do all we can to make your IT Stress Free.