Our Clients Speak (February 2021)

Expedient Technology Solutions Stress Free IT® client survey responses for February 2021.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.  

• Roger was very quick and helpful getting my apps synced with my new mobile phone. much appreciated.  
• Thanks
• The specialists that assisted me was very helpful and efficient. 
• Appreciated. Thank you
• Received a call back pretty quick. He resolved the issue pretty quick. Thank you! 
• Quick and easy, as always. Thank you! 
• Please pick up old machines and decommission thank you!
• Thanks so much for helping us in a panic. Looking forward to continued business with you guys. 
• Thank You once again I would be lost without your help! 
• Finally helped me fix the password problem I’ve been having for a few months now!  The issue was only happening occasionally. Turns out I had the wrong client installed. So happy its fixed now! Now if you could make it so I can change my password to our server from home without being logged on to the VPN that would be amazing! 
• Awesome – Roger was very patient and thorough. Follow up was top notch! 
• Eli is the man.
• Simple issue, resolved quickly with great feed back on avoiding issue in the future. 
• Did a great job
• THANKS! it looks like this is the 2nd printer issue with wrong drivers on my computer
• as always everyone is very helpful and pleasant 
• I am working remotely today and was having connectivity issues and Jordan helped enable me to get reconnected to our system. I greatly appreciated his guidance!! 
• Got this done really quickly thank you 
• Cole did a great job. Thanks!
• Thanks Jordon
• Easy peasy – great way to start a Monday!
• Thank you!
• Found it quickly and without me!
• That was a hard fix. Thanks for sticking with it until it was resolved!
• Quick and easy solution, thank you
• Eli was great! Thank you again.
• Was very helpful
• Jacoby was great…was very knowledgeable as he worked with my IT person. Problem was resolved before he got off the phone with us. Thanks!! 
• Thanks gang. Great job!
• Problem resolved within 15 minutes. Very happy with the service and professionalism 
• Thank you, Jordan!!
• Tyler bravely and without hesitation helped me set up an email alias so I can get all of my special emails in one handy location. Thanks! 
• Justin was great! Very courteous, patient and professional. 
• Thank you!
• I thought my file was lost forever. You really saved the day! 
• Justin was very helpful and knowledgeable and efficient. Thank you. 
• great assistance! Thank you
• As always, a great service experience!
• Very professional and pleasant
• Took care of my needs perfectly
• Was extremely knowledgeable, took the time to answer all my questions in a way that even I was able to understand which is a lot in itself. I did not feel like I was being rushed to get me off the phone. Hope that if I need help in the future he is the one that answers my call. Thanks 
• Tyler was quick and efficient
• Pat is my hero, he never fails me when I need him. Thanks Pat! 
• Thanks Jacoby
• Eli did a very good job
• Done before I even knew it.
• Thank you for your help.
• Was quickly called back and issue resolved.  Thank you!
• As always Joe did an excellent job on getting me back online so quickly. Thanks Joe !!! 
• Jordon was awesome.  Thank you so much for the quick fix!
• Thank you for your help, always a good job.
• problem was addressed and resolved. Helpful shortcuts were created to assist with quick access to the sites I needed – Expedient always goes the extra mile, thank you 
• Thanks for helping with this while I was in a meeting to boot. 
• Thanks for processing this termination so quickly! 
• Jordon did a great job
• Thank you for your quick response taking care my problem. You guys are the best! 
• Jordan was awesome through the whole process. 
• Thanks Joe.
• Jacoby is a rock star, thank you!
• Hats off to Justin, great customer care !!!!
• Jordan had my issues fixed before even calling in. Great job Jordan!!!
• Awesome as always!
• I truly appreciate the assistance, urgency and follow up. Her program continues to function properly allowing her to focus. Thank you so much. 
• Very fast and he worked while I was working. My computer is definitely faster.
• Thanks for getting IE set up for me. Not sure why a government agency won’t upgrade to  support newer browsers, but at least I can do what I need to do with IE set up.  
• QUICK, EASY, FRIENDLY, AND NO TIE UP TO MY COMPUTER! 
• THANKS JUSTIN!
• Thanks Justin
• Service was fast and friendly
• Thanks for your help Joe!
• Thank you again Joe!
• Service was FANTASTIC!!!!!!!!!
• Wasn’t able to find any issue, but did perform diagnostics. It’s a wait and see if it occurs again.
• Problem was fixed quickly.
• Thanks for making sure this got set up correctly before today’s deadline! 
• Thank you for fast, efficient response!
• Printer issues resolved within 10 minutes, excellent service. 
• Justin is a great guy!!
• Joe was great!
• Patrick G is great to work with. He successfully solved our issues with the SharePoint roll-out and has been very dedicated to provide a better experience for the end user. We appreciate his hard work and time in migrating the system and his cool-headed approach to some of the more challenging issues. Patrick is real sharp and a great asset to Expedient. 
• Jacoby did a great job helping to get my system back up and running. I also really appreciate Eli helping me last Saturday when he was on call. Very pleased !!!! 
• Great Tech
• Very helpful tech. Explained things in a way I understood. Addressed my concerns 
• Very helpful, thank you!
• Quick and friendly!
• So quick! Thank you!

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300.

Managed Service Providers of

• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed IT Cybersecurity
• Stress Free IT® Managed Cloud Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. We’ll do all we can to make your IT Stress Free.