Our Clients Speak (February 2020)

Expedient Technology Solutions Stress Free IT® client survey responses for January 2020.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Managed IT Services are only as good as the people providing those services.

• I really appreciate the super fast assistance in getting my remote desktop connection to our server working again.  Thanks to your hard work, I don’t have to get up and walk 15 steps over to the server now while also risking spilling Dorito crumbs in its keyboard A+++
• Thanks again
• It was good. I was able to get my email back, which is exactly what I needed.  Thank you
• Took a bit longer than I had expected, but thank you
• Thank you Jacoby!
• Very friendly. Explained the issue as he was fixing it. He made me feel very comfortable.
• Very nice and helpful.  Wish I would have called you sooner.
• Appreciate all of your help!
• Quick and done correctly on the first call
• This was perfect! Super helpful and my problem was solved very fast!
• Awesome as always thanks
• Fast, friendly and precise
• Matt was fantastic!! Thank you very much!!
• Jordan was polite and knowledgeable and efficient. Thank you.
• Thanks Tom.
• As always, I so much appreciate the help and so do my parents. Thank you!
• Rick is the best! Always great to work with him. I appreciate your support.
• Roger did a great job! Appreciate his help in getting this resolved. 
• Thank you for saving me from my own stupidity! 
• Great job
• Thank you for fixing the problem so quickly 
• Always great service 
• It’s gotten better but still receiving phishing emails as of yesterday. Thanks for all of your help. 
• Quick and fast response. Had the issue fixed very quickly. Thank You! 
• Thanks for the quick response and the fix!
• My technician was very helpful and got me up and running in no time. Thanks again Roger! 
• Thank you
• Whatever the underlying issue was, it even gave the technician a few challenges.  But, he cleared them.
• Thank you!
• Tyler did a great job as he always does!
• Simultaneously looked into another issue too
• Thanks for jumping on to complete this
• Thanks for your help!
• Thank you.
• Thank you!
• Thank you!
• Elaine did a great job.
• Thank you 😊
• The issue was taken care of very quickly.
• Thank you, Jordan! Karen 
• Tom just happened to be here when this issue occurred and he handled it. Tom is a valued teammate and exceeds expectations for us. Thank you Tom! 
• Technician fixed problem within a few minutes. Thank you! 
• Thank you for jumping on this
• EXCELLENT SERVICE AS ALWAYS!
• Thank you
• Thanks Roger!
• So helpful with not only my printer but getting Teams set up and my camera. Thank you!! 
• Tyler was very prompt and helpful.
• Thanks, Jacoby!
• Thank you again Joe!
• Jacoby was quick to respond and helpful.
• Absolutely amazing speed to fix issue! Thanks
• Thanks for getting me around having to pay for the add on!
• Thanks!
• My issues were addressed quickly and efficiently and professionally
• Thank you for the quick response! Karen
• Thanks for getting this set up for us!
• Thank you for your prompt attention to this issue.
• Thanks!
• Fantastic customer support … Tech was very responsive to my questions. Thank you.
• He did a great job!
• Problem solved while on the phone
• Fast response
• You guys are awesome as usual. 
• Personable and helpful… the fix was so simple it was laughable, but the Expedient employee reassured me I wasn’t a total moron and was so helpful. 
• Thank you!
• Thank you!!
• Thank you, Clay!
• Thank you so much for your help!  YOU ROCK! Have a great rest of your week!
• Thank you, Joe! I know this ticket was a rough one but you nailed it! Thanks!
• Elaine did a wonderful job at fixing my login problem. Along with another situation. She was very patient and understanding. I normally don’t give reviews but I will give her one time and time again. Please Thank her for me for all of her help, in both situations.
• Thanks for your help with this matter.
• Thanks

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300.

Managed Service Providers of

• Stress Free IT® Managed IT Services
• Stress Free IT® Monitoring and Management Infrastructure Services
• Stress Free IT® Managed IT Cyber Security

Managed services are only as good as the team providing them.