Our Clients Speak (December 2020)

Expedient Technology Solutions Stress Free IT® client survey responses for December and our final for 2020!  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  

This has been an interesting year and our team members continued to do all they could possibly do to make IT Stress Free.  Managed IT Services are only as good as the people providing those services.  

• Thanks for your help Roger!
• Thanks!
• Great response and attempt to work through nonstandard question! Thanks
• Thank you, Justin! I appreciate the quick response!
• Tech was prompt and very helpful!
• My representative worked really hard to resolve my issue. She was patient and knowledgeable. 
• Thank you, Michael!!
• Dakota was very helpful and accommodating to my schedule
• The issue was resolved same day, always a pleasure working with Expedient techs. 
• Thank you for your help!
• Zach was able to complete the update. Thanks.
• Roger was very helpful and responded promptly
• Great as always!
• Perfect, thanks!
• Very efficient
• Roger got my laptop to work from my home wifi it is a very old laptop thank you very much
• Very good. On Time and on Task
• Always stress free!
• Elaine was very helpful.
• you are always willing to help. I really did not know if it was a scam or not and could not remember how you taught me to check. So thanks!
• Thanks for the speedy help Tyler!
• Very helpful and quickly resolved. Great job.
• Elaine was great
• Thank you Justin!
• Had a very pleasant call with Jordon and an easy resolution
• Very cool setup, and everything works great!
• Nice work!
• Thanks for your help!
• Jacoby is the best! He is a huge asset to your company. Very knowledgeable and always finds a way to fix whatever problem I am having. He is also very good at explaining the problem in a way that it makes sense so that I can fix it myself the next time. 
• Elaine was very helpful and took the time to follow through all the necessary steps to get me back up and running 
• Thanks for working on this so many times!!
• Jacoby is a great guy!
• I was not able to find anyone that received the zip file say that they actually opened it. 
• Thank you for the quick response!
• It’s working!! Thank you! 
• Every opportunity I have to work with a tech my service and support is exceptional! This time did not disappoint. Many thanks to my tech that helped get my printer back online. 
• Satisfied because the issue was resolved…thank you!
• Thank you!
• Justin was great as always
• It was great service
• Thanks Jordon!!!
• I want to thank everyone involved. The service was fast and professional. Thanks
• Fantastic service! Thank you so much
• Jordon did a great job today 
• Jordon was helpful in getting me the information I needed and although he was unfamiliar with this type of request, he went above and beyond to get me answers. I really appreciate the time Jordon took to help to me resolve this issue. 
• You guys are great! Thank you!
• Thank you to all who helped figure out this issue. As always, I’m sorry I’m not more help. LOL 
• Solved my problem in very little time.
• Justin was very polite and a pleasure to work with.
• Thanks Jacoby!
• Cole did a fantastic job getting the new docking station hooked up. 
• Thank you very much!
• Working great! Thanks Patrick!
• Thanks for all your help
• Awesome as always 😊
• Service was great and very helpful.
• He was a great help and very nice. Fast service. Thank You very much!
• Fantastic Job
• excellent
• Jordon’s help was greatly appreciated! 
• The programs were not uninstalled, but the shortcuts were removed as requested. Thanks! 
• Joe did an excellent job on helping me clear up my issue. 
• Elaine was amazing and very helpful!!! 
• Thanks Joe – I really appreciated your help today 🙂 
• Thanks for trying, we knew it was a long shot!
• Elaine was very helpful, and she was able to help me solve my VPN issue quickly. 
• Thank you for your help!
• Thank you. Merry Christmas!
• Thanks Jordan!
• Awesome job! Super fast fix and very polite. Thank you.
• AWESOME! Thank you for taking care of me!
• Wonderful as always!
• Patrick was awesome and went over and above to help me today! Much appreciated!
• Great as always, thank you!
• Helped me quickly with what I needed help with
• Thanks so much for all your help. Great customer service. Happy Holidays! 
• Amazing service…as always!
• Thanks so much for all your help! Happy Holidays
• Figured it out quickly and got us back online
• Prompt response with immediate access
• Call in to Help center Very friendly and helpful, reset password and help me with my email account. Keep up the great work, Thank you.
• Great service and support.
• Very helpful, Elaine did exactly what I needed and was able to help with something I didn’t think to ask about as well.
• The problem disappeared. Not sure how, but great job, Roger! 🙂
• Thank you for all your help
• As always, very helpful and kind!
• Jordon followed up effectively and resolved the issue very quickly
• You did Great and thank you
• As always, they were super helpful and answered all of my questions with ease, and were very patient. Thank you!

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300.

Managed Service Providers of:

• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed IT Cybersecurity
• Stress Free IT® Managed Cloud Services

Expedient Technology Solutions managed information technology services exist to reshape the experience businesses have with IT and their technology providers. We’ll do all we can to make your IT Stress Free.